• DIAL 2-1-1: Heartline 2-1-1 provides information on disaster relief resources (temporary shelters, donation drop off locations, volunteer opportunities, and agencies taking displaced pets). NEW: Oklahomans who desire assistance with storm-related debris removal, repairs, flood recovery, or other clean-up needs can dial 2-1-1 to register their needs on a statewide work-order list (Crisis Cleanup). Callers will be asked for their name, contact information, and types of damage/needs. 2-1-1 will add the information to a work-order list on Crisis Cleanup where registered organizations working in the area will be alerted to the need and can contact callers directly as soon as possible. Note: 2-1-1 is accepting these calls to support organizations like Serve Moore, OK United Methodist Church, the Southern Baptists, and others who provide volunteers. 2-1-1 does not deploy volunteers to affected areas or coordinate volunteer activities directly, they are providing a valuable service by connecting those who need volunteers with organizations who have volunteers!
• March 2015 damage? As the community of disaster care providers transitions to long-term recovery, please Dial 2-1-1 for information on available resources, to report storm related clean-up needs (see above), or to get in touch with a Catholic Charities Case Manager
• Register May-June 2015 damage with FEMA: 1-800-621-3362; http://www.disasterassistance.gov

Flood Recovery Resources:

• Prevention of Injury & Illness After a Disaster: OK State Department of Health information on personal safety: PublicHealthInActionAfterDisaster
• North Dakota State University (NDSU)  Flood Recovery Videos and Materials: These fantastic resources include general and farmstead flood recovery checklists and a series of instructional videos published by the Extensions service at NDSU. Go to http://www.ag.ndsu.edu/flood for more info!
• Flood Recovery Tutorial Video: The Southern Baptist Convention of Oklahoma (BGCO) has a NEW VIDEO tutorial for home owners and disaster relief volunteers who want to learn how to care for a flooded home. Visit http://www.okdisasterhelp.org >> Flood Recovery Training

Disaster Fraud Prevention:

• Oklahoma Insurance Department (OID): Anti-fraud division is patrolling areas in marked SUVs that say “OK Insurance Anti-Fraud” – they are CLEET certified and can write citations or check out contractors. Get more information on disaster fraud prevention at http://www.ok.gov/oid/disasterrecovery.html, to report fraud go to http://www.ok.gov/oid/Anti-Fraud_Unit/index.html
• The Oklahoma Attorney General: Impacted individuals can file complaints using the online complaint form at https://www.oag.ok.gov/consumer/complt.nsf/complaint.html Disaster Scam Prevention Packet and Scam Tips flier are available here:

AG_2015_DisasterScamPacket
AG_2015_DisasterScamTips

• Federal Trade Commission (FTC): Consumer complaints can help detect patterns of fraud and abuse. Go to http://www.ftc.gov/complaint
• FEMA Disaster Fraud Hotline: Those who suspect fraud can call 866-720-5721 (toll free)
• FEMA Disaster Fraud News Release: Residents of Newly Designated Oklahoma Counties Should Beware of Fraud (7/8/15)

Disaster Recovery Centers (DRCs):

DRCs are one-stop shops where survivors can get information and guidance about what disaster assistance may be available.  Specialists from Oklahoma Department of Emergency Management (OEM), Federal Emergency Management Agency (FEMA), U.S. Small Business Administration (SBA), and other certain federal agencies are on hand to answer questions.

NOTE: This list is is here for your convenience but is not comprehensive, it may become outdated as locations and hours change and it only includes DRCs in central Oklahoma. For the most up-to-date information, check the FEMA News Release page, signup for email updates on FEMA news releases (click here) or view updates on DR 4222 on FEMA’s website (click here).

• Hours: Monday – Saturday 7 a.m. to 7 p.m.; Sunday 1 p.m. to 5 p.m.
• McClain County: Purcell Multi-Purpose Center (Conference Room), 1400 Chandler Rd, Purcell, OK 73080 (This MDRC closes Friday, July 17 at 7 p.m.)
• Pottawatomie County: Heart of Oklahoma Exposition Center, 1700 West Independence Street, Section D, Shawnee, OK 74802

Disaster Loan Outreach Centers (DLOC) in Central Oklahoma:

Disaster Loan Outreach Centers (DLOC) do not provide all of the services of a DRC as they are SBA only sites with no FEMA representatives. However, individual residents (home owners, renters, etc) and businesses with questions about SBA’s wonderful disaster loan programs may go to the DLOC to visit with SBA representatives, get answers to their questions, and apply for disaster loans.

SBA_2015_7OK14330-06 OK DLOCgradyCo
SBA_2015_7OK14330-05 OK DLOCclevCo

• Cleveland County: Noble School District Administration Building, School Board Meeting Room, 111 S. Fourth St, Noble, OK 73068; Hours Monday thru Friday 9 a.m. – 5:30 p.m.
• Grady County: Bridge Creek Elementary School, Guidance Counselor Meeting Room, 2209 E. Sooner Rd, Blanchard, OK 73010; Hours Monday thru Friday 9 a.m. – 6 p.m.

FEMA:

• May 5th – June 4th, 2015 FEMA Declaration: Disaster impacted individuals and families should register with FEMA (1-800-621-3362), the FEMA declaration was approved for May 5-June 4th in many Counties (see news release above for details). Those affected outside of the designated county areas are still encouraged to register the damage because the declaration may be extended to include other areas across the state. Survivors can apply for state and federal assistance online at http://www.DisasterAssistance.gov or via smartphone or tablet using the FEMA app. People may also call 800-621-3362 or (TTY) 800-462-7585 from 6 AM to 9 PM Those who use 711-Relay or Video Relay Services can call 800-621-3362.

Volunteers:

• United Way of Central Oklahoma is providing a digital portal for volunteers to register their information to be connected with organizations who accept volunteers for disaster relief work! Go to www.volunteercentraloklahoma.org to signup and support your community!