- DIAL 2-1-1: Heartline 2-1-1 provides information on disaster relief resources (temporary shelters, donation drop off locations, volunteer opportunities, and agencies taking displaced pets). NEW: Oklahomans who desire assistance with storm-related debris removal, repairs, flood recovery, or other clean-up needs can dial 2-1-1 to register their needs on a statewide work-order list (Crisis Cleanup). Callers will be asked for their name, contact information, and types of damage/needs. 2-1-1 will add the information to a work-order list on Crisis Cleanup where registered organizations working in the area will be alerted to the need and can contact callers directly as soon as possible. Note: 2-1-1 is accepting these calls to support organizations like Serve Moore, OK United Methodist Church, the Southern Baptists, and others who provide volunteers. 2-1-1 does not deploy volunteers to affected areas or coordinate volunteer activities directly, they are providing a valuable service by connecting those who need volunteers with organizations who have volunteers!
- March 2015 damage? As the community of disaster care providers transitions to long-term recovery, please Dial 2-1-1 for information on available resources, to report storm related clean-up needs (see above), or to get in touch with a Catholic Charities Case Manager
- Register May-June 2015 damage with FEMA: 1-800-621-3362; http://www.disasterassistance.gov
Flood Recovery Resources:
- Prevention of Injury & Illness After a Disaster: OK State Department of Health information on personal safety: PublicHealthInActionAfterDisaster
- North Dakota State University (NDSU) Flood Recovery Videos and Materials: These fantastic resources include general and farmstead flood recovery checklists and a series of instructional videos published by the Extensions service at NDSU. Go to http://www.ag.ndsu.edu/flood for more info!
- Flood Recovery Tutorial Video: The Southern Baptist Convention of Oklahoma (BGCO) has a NEW VIDEO tutorial for home owners and disaster relief volunteers who want to learn how to care for a flooded home. Visit http://www.okdisasterhelp.org >> Flood Recovery Training
Disaster Fraud Prevention:
- Oklahoma Insurance Department (OID): Anti-fraud division is patrolling areas in marked SUVs that say “OK Insurance Anti-Fraud” – they are CLEET certified and can write citations or check out contractors. Get more information on disaster fraud prevention at http://www.ok.gov/oid/disasterrecovery.html, to report fraud go to http://www.ok.gov/oid/Anti-Fraud_Unit/index.html
- The Oklahoma Attorney General: Impacted individuals can file complaints using the online complaint form at https://www.oag.ok.gov/consumer/complt.nsf/complaint.html Disaster Scam Prevention Packet and Scam Tips flier are available here:
- Federal Trade Commission (FTC): Consumer complaints can help detect patterns of fraud and abuse. Go to http://www.ftc.gov/complaint
- FEMA Disaster Fraud Hotline: Those who suspect fraud can call 866-720-5721 (toll free)
- FEMA Disaster Fraud News Release: Residents of Newly Designated Oklahoma Counties Should Beware of Fraud (7/8/15)
Disaster Recovery Centers (DRCs):
DRCs are one-stop shops where survivors can get information and guidance about what disaster assistance may be available. Specialists from Oklahoma Department of Emergency Management (OEM), Federal Emergency Management Agency (FEMA), U.S. Small Business Administration (SBA), and other certain federal agencies are on hand to answer questions.
NOTE: This list is is here for your convenience but is not comprehensive, it may become outdated as locations and hours change and it only includes DRCs in central Oklahoma. For the most up-to-date information, check the FEMA News Release page, signup for email updates on FEMA news releases (click here) or view updates on DR 4222 on FEMA’s website (click here).
- Hours: Monday – Saturday 7 a.m. to 7 p.m.; Sunday 1 p.m. to 5 p.m.
- McClain County: Purcell Multi-Purpose Center (Conference Room), 1400 Chandler Rd, Purcell, OK 73080 (This MDRC closes Friday, July 17 at 7 p.m.)
- Pottawatomie County: Heart of Oklahoma Exposition Center, 1700 West Independence Street, Section D, Shawnee, OK 74802
Disaster Loan Outreach Centers (DLOC) in Central Oklahoma:
Disaster Loan Outreach Centers (DLOC) do not provide all of the services of a DRC as they are SBA only sites with no FEMA representatives. However, individual residents (home owners, renters, etc) and businesses with questions about SBA’s wonderful disaster loan programs may go to the DLOC to visit with SBA representatives, get answers to their questions, and apply for disaster loans.
- Cleveland County: Noble School District Administration Building, School Board Meeting Room, 111 S. Fourth St, Noble, OK 73068; Hours Monday thru Friday 9 a.m. – 5:30 p.m.
- Grady County: Bridge Creek Elementary School, Guidance Counselor Meeting Room, 2209 E. Sooner Rd, Blanchard, OK 73010; Hours Monday thru Friday 9 a.m. – 6 p.m.
- May 5th – June 4th, 2015 FEMA Declaration: Disaster impacted individuals and families should register with FEMA (1-800-621-3362), the FEMA declaration was approved for May 5-June 4th in many Counties (see news release above for details). Those affected outside of the designated county areas are still encouraged to register the damage because the declaration may be extended to include other areas across the state. Survivors can apply for state and federal assistance online at http://www.DisasterAssistance.gov or via smartphone or tablet using the FEMA app. People may also call 800-621-3362 or (TTY) 800-462-7585 from 6 AM to 9 PM Those who use 711-Relay or Video Relay Services can call 800-621-3362.
- News Releases: To signup for email updates on FEMA news releases click here or to view updates on DR 4222 on FEMA’s website click here.
- FEMA, State Grants Will Not Affect Social Security or Benefits (7/14/15)
- Disaster Assistance for Seniors and Persons with Disabilities (7/8/15)
- Oklahoma Disaster Assistance Tops $26 Million (7/7/15)
- Determining Eligibility for Disaster Assistance May Require More Information (7/7/15)
- FEMA and SBA May Offer Help With Privately Owned Roads (6/19/15)
- Replacing Lost or Damaged Documents (6/19/15)
- Disaster Unemployment Assistance Helps Oklahoma Workers (6/19/15)
- National Flood Insurance Program Call Center Opens (6/15/15)
- Don’t Throw Away Your SBA Loan Applicaton (6/15/15)
- What to Expect From a FEMA Inspection (6/12/15)
- Rumors vs Facts About Flood Disaster Assistance (6/11/15; this is written for Texas but the information is also accurate for Oklahoma)
- Easy Ways to Register For State and Federal Disaster Assistance (6/9/15)
Disaster impacted families and businesses can apply for wonderful, low-interest loans available to help them recover to a new normal!
- May 2015 SBA Declaration: Agencies, Long-term Recovery Committees, or other groups who would benefit from a presentation over the May 2015 SBA declaration and associated programs can contact R. Gary Colton, SBA Public Information Officer (email firstname.lastname@example.org for contact information). Here are flyers about SBA’s disaster declaration for the Severe Storms, Tornadoes, Straight-line Winds & Flooding occurring in Oklahoma May 5 through June 4:
- March 2015 SBA Declaration: Businesses can still apply for Economic Injury loans until 1/7/2016; however, the deadline for disaster loans for Physical Damage to residences and businesses was 6/8/15. Here are flyers about SBA’s disaster declaration for the Tornadoes, Severe Storms, Straight-line Winds & Flooding occurring in Oklahoma March 25 through March 26, 2015:
- United Way of Central Oklahoma is providing a digital portal for volunteers to register their information to be connected with organizations who accept volunteers for disaster relief work! Go to www.volunteercentraloklahoma.org to signup and support your community!
- As supplies are distributed, monetary donations allow organizations flexibility to purchase items as needed. Also, buying supplies locally builds resilience in local businesses and economy. Several orgs are taking specific donations from neighboring Oklahomans but please visit their website, social media, & call to confirm the need is not already met before you purchase or transport items.
Emotional and Spiritual Care:
- The Oklahoma Conference of Churches has information resources available at http://okchurches.org/emotional-and-spiritual-care/
- Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS):
- Community Mental Health Centers (CMHC): Publicly supported CMHCs cover all 77 counties in Oklahoma with satellite offices or other specialized programs within their service areas. The CMHC’s will provide short-term counseling to disaster survivors in their areas, with no formal intake or payment necessary. The CMHC in each service area is also responsible for crisis services, and is the point of contact for assessment for civil commitment after a person’s initial evaluation by local law enforcement. Further information regarding services provided by ODMHSAS can be accessed through: http://ok.gov/odmhsas/ and you can access the list of CMHCs at http://www.ok.gov/odmhsas >> Mental Health >> Mental Health Centers by City.
- Disaster Distress Helpline: To get help and support for any distress that you or someone you care about may be feeling related to any disaster, call 1-800-985-5990or or text ‘TalkWithUs’ to 66746 to connect with a trained crisis counselor; and, here is an informational brochure: PEP12-DDHBRO
- Tip Sheets: Click here to go to the ODMHSAS website to view Tip Sheets with information on coping with the aftermath of disaster or trauma.